SPECIALTIES

Ambulance

Accounts Advocate Agency specializes in work with ambulance companies. Whether your staff is transporting patients to a hospital, assisting them with wheelchair access, or responding to emergency scenes, paramedics and EMTs are essential public servants. However, your company is just as essential in providing those services, and you are entitled to the past due receivables owed by the people you strive to help every day.

Our company is well trained in working with ambulance patients, and we understand the unique needs of the transportation industry as well. Our account specialists know how Medicare and other insurance carriers handle ambulance payments as well, and all of our employees are screened through the Office of Inspector General's List of Excluded Individuals and Entities on a monthly basis.

Accounts Advocate Agency pairs so seamlessly with ambulance companies that one of our current clients has stated that despite the difficulties ambulance collectors often face, he is so impressed with our company's work ethic and communication that he has no intention of utilizing another agency in place of ours.

Medical

At Accounts Advocate Agency, we work with a variety of medical professionals and practices ranging from general practitioners to specialists to surgi-centers. In an era of many changes in the healthcare realm, you can count on our staff of trained collectors who are familiar with medical and insurance terminology to collect your past due receivables.

What sets us apart from other agencies, though, is that the employees of Accounts Advocate Agency work with your patients rather than alienating them. The ultimate goal is to maintain the positive relationship your practice has worked to create with your patients.

In addition to their compassion, our medical account specialists are knowledgeable with regard to the following areas: insurance carriers, claims, and coverage; deductibles, co-insurance, and co-pays; self-payment plans and courtesy adjustments; and coordination of benefits.

Dental

Accounts Advocate Agency works with general and cosmetic dental practices as well as oral surgeons. Although similar to the medical field, our collectors are familiar with the differences between medical and dental billing and insurances.

In addition to their compassion, our dental account specialists are knowledgeable about dental insurance and coverage, as well as what types of procedures are frequently performed by dental offices and surgeons.

Veterinary

Veterinarians and their staff have a special duty in keeping pets healthy. This important job often goes without praise, though, since veterinary patients themselves cannot pay their bills - their owners must do that. Since it is less common for pets to have health insurance, veterinary bills can be a little startling for pet owners, but those same owners would do anything to keep their pets in the best health. Without veterinary services, pets would suffer. However, sometimes when it comes to paying vet bills, pet owners forget just how important the veterinary services their pets receive are.

Accounts Advocate Agency understands what it's like to have furry families, because we have many of our own. That is one of the many reasons we take the time to get to know the pet owners and their stories when we make personal contact with them. That's what makes our agency different; we personalize our conversations with the owners of your patients, and we understand just how important the work that your veterinary practice does.

Commercial

We know and understand your business. Our collectors at Accounts Advocate Agency have a variety of experiences with retail markets of different kinds. We make keeping your clients a priority when collecting outstanding balances. Areas of specialty for our representatives include:

Oil Delivery
Refuse Services
Utilities
Retail Outlets
Home Services